Retail Sales Supervisor

Explore This Path

Lead a team to enhance customer experiences and drive sales success in retail.
Shape the retail landscape by ensuring top-notch service and efficient operations.
Dive into a dynamic role balancing customer service, team leadership, and merchandising.

💰 Earn $40K-$61K

📚 High School Diploma or GED

⏱️ 6–12 MONTH TRAINING

📈 -6.4% JOB GROWTH

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What You’ll Do

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Instruct staff on how to handle difficult and complicated sales.

Scoop

Minimum Education

High School Diploma or GED

Career Prospects

Risky (Decreasing by 5% or more)

Training Time

6 months to 1 year

Job Openings

124,100 Annually

Median Earnings

$48,140 in California

$46,730 Nationally

$25K

$50K

$75K

$100K

$125K

$150K

$175K

$200K

$225K

$250K

Best For You If...

YOU Like 💕

Influencing or leading others
Relating with or serving others
Using data or completing tasks

You are skilled in 💫

Active Learning
Active Listening
Critical Thinking
Negotiation
Reading Comprehension
Speaking

You value 🙏

Having support
Having freedom
Personal relationships

Deep Dive

Retail Sales Supervisor

Explore career pathways, key skills, and what each role has to offer.

Pathways to this Career

Learn about the education and training paths that can lead to this career — and what to expect from each one.

Associate's Degree

An associate's degree typically provides graduates with foundational knowledge and skills for entry-level jobs in the graduate's industry, or serves as a stepping stone towards further education.

🎓 College

⏱️ FINISH IN 2-3 years

Bachelor's Degree

A bachelor's degree typically results in increased knowledge about a variety of academic subjects, specialized knowledge in a focused field of study, and is considered the foundational qualification for many careers.

🎓 College

⏱️ FINISH IN 4-5+ years

Hybrid College

A hybrid college combines online learning with the student support typically offered on college campuses, giving students flexibility and accessibility while still providing a comprehensive educational experience.

🎓 College

⏱️ FINISH IN 2-5 years

Vocational School

A vocational school typically equips students with specialized skills and practical training in specific trades or occupations, enhancing their employability and providing direct pathways to relevant careers.

🎓 Skills-Focused

⏱️ FINISH IN 6 months - 2 years